Accessibility Statement

Our goal

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. Those guidelines describe how to make web content more usable for people with visual, hearing, motor and cognitive disabilities, and for everyone using a phone in a hurry.

What we've done

• Body text is set in Atkinson Hyperlegible, a typeface designed for readability, at comfortable sizes with generous line spacing.
• Text and buttons are checked for color contrast. Copper buttons use dark text, and light text on our dark green bands meets AA contrast.
• Every page has one main heading and a logical heading structure, a skip-to-content link, and landmarks for the header, navigation, main content and footer.
• All controls work with a keyboard and show a visible focus outline. Question-and-answer sections use buttons that announce whether they are open or closed.
• Buttons and links are large enough to tap easily on a phone.
• Images have text descriptions.
• Motion is kept light, and animations switch off if your device is set to reduce motion.
• Pages reflow on small screens and when zoomed.

Calling us

Our only contact method is the phone, answered by a person 24 hours a day. If you use a relay service, you are welcome to call through it.

Report a problem

If something on this site is hard to use, we want to know. Call (866) 691-0176 and tell us which page you were on, what you were trying to do and what went wrong. We'll look into it and aim to fix it.

We review the site as pages are added and will keep improving it.